Who We Are
Our website address is: https://bjcooling.co.za.
BJ Cooling respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) of South Africa.
Information We Collect
We may collect personal information that you voluntarily provide to us through contact forms, email enquiries, service requests, or other direct interactions on our website.
This information may include:
- Name and surname
- Email address
- Telephone number
- Company name
- Any information you provide in your message or enquiry
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
How We Use Your Information
We collect and process personal information for the following purposes:
- To respond to enquiries and service requests
- To provide products and services
- To communicate with clients and prospective clients
- To improve our website and customer experience
- To maintain website security and prevent fraudulent or malicious activity
- To comply with legal and regulatory obligations
We will only process your personal information where lawful to do so and in a reasonable manner that does not infringe your privacy.
Cookies
Our website may use cookies to improve website functionality and user experience.
Cookies are small text files stored on your device that help us understand how visitors use our website and allow certain website features to function correctly.
You may disable cookies through your browser settings, although certain parts of the website may not function properly if cookies are disabled.
If you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser.
Where applicable, login cookies may also be used to save login information and display preferences.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS), as visitors to the website may be able to download and extract this information from published images.
Embedded Content from Other Websites
Pages on this website may include embedded content such as videos, images, maps, or articles. Embedded content from other websites behaves in the same manner as if you visited the external website directly.
These external websites may collect data about you, use cookies, embed third-party tracking technologies, and monitor your interaction with their content.
BJ Cooling is not responsible for the privacy practices or content of third-party websites.
Sharing of Personal Information
We do not sell, rent, or trade your personal information to third parties.
We may share personal information with trusted service providers or business partners where necessary for operational, technical, or service-related purposes, subject to appropriate confidentiality and security obligations.
We may also disclose personal information where required by law or where necessary to protect our legal rights.
Retention of Information
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected or to comply with legal, regulatory, accounting, or operational requirements.
Where users register on the website (if applicable), personal information provided in user profiles may be stored and managed by website administrators.
Your Rights Under POPIA
In terms of POPIA, you have the right to:
- Request access to your personal information
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator of South Africa
Requests relating to personal information may be submitted using the contact details available on our website.
Data Security
We take reasonable and appropriate technical and organisational measures to safeguard personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
While we take all reasonable precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Automated Protection and Spam Detection
Visitor information may be processed through automated spam detection and website security services to help protect the website against malicious activity and abuse.
Changes to This Privacy Policy
BJ Cooling reserves the right to amend this Privacy Policy at any time. Updated versions will be published on this page together with the effective revision date.
Contact Information
If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us using the contact details available on our website: https://bjcooling.co.za